The average number of business emails sent by each person per day is 40, and this is coupled with receiving up to 120 per day.
This means there is a multitude of opportunities to make your company look good ... or not so good. In this course, you will learn
how to understand the purpose of email, organize content, write proper subject lines, use the appropriate tone for your audience,
and proofread for tone and professionalism. You will understand how to effectively manage email overload, write a “diplomatic no”,
avoid email ping-pong, and leave a great impression on the email recipient.