Embracing Constructive Conflict ~ Communication Skills for Dynamic Teams

The great challenge of working in teams is managing the many ideas and personalities of different group members.  When managed effectively, these diverse opinions become the life-force of teams. However, when mismanaged, team conflict can erode morale and undermine any opportunity for success. This training will teach techniques for making conflict functional for a team by using it to inform decisions and build team cohesion.

Upon successful completion of this workshop, you will be able to:

• Understand what a positive team climate is and its many benefits.
• Practice communication patterns of a positive team climate while mitigating the communication patterns of a negative climate.
• Practice seven strategies for cultivating teamwork and team identity.
• Recognize the pitfalls that threaten teamwork and take steps to prevent them and mitigate their negative effects.